Our Services

Mainframe App & Infra Support

Mainframe App & Infra Support

New Demands Create New Opportunities for Mainframe

Atya’s experts bring experience in all aspects of mainframe technology across multiple sectors – an unrivalled 100+ years collective experience.  Our expert skills and resources help you reduce downtime, deliver higher levels of availability, and improve customer satisfaction – providing additional staffing, resourcing and support when you need it. Our Mainframe Managed Services consist of

  • Infrastructure Support & Optimization
  • z/OS Operating System Support
  • 24x7x365 Support via a dedicated team
  • Extended Incident Support Services (EISS)
  • Mainframe Skills – Staff Augmentation
  • Skills and Out-Tasking: BAU and Projects
  • Compliance: Network Micro-segmentation
  • Consulting for projects/outside BAU
  • Software Swap-out, Upgrades, Migration
  • Mainframe Hardware Migration
  • Storage Management
  • Access to skilled consultants covering all Mainframe Parallel Sysplex
  • Security as a Service
  • Cyber Resiliency Programs
  • Disaster Recovery DR Testing
  • Security Admin: BAU, requests, OoH
  • Security Engineering: monitoring and support
  • z/OS and subsystem, system programming – BAU
  • Requests, upgrades, incidents, changes
  • Service improvements, advice, guidance
  • Mainframe Project Delivery
  • Bespoke systems software development and maintenance
  • Run-book of client systems and processes
  • Knowledge transfer and transition
  • Regular service review meeting

Key benefits

  • Highly efficient and robust mainframe services, tailored to your needs.
  • Targeted skills and solutions to deliver the availability, performance and security you want.
  • Expertise to improve cyber security and reduce the risk of non-compliance.
  • Timely and meaningful hands-on support: a fast and focused response when you need it.
  • Comprehensive Support: BAU, requests, additional activities, OoH assistance.
  • Dedicated Service Delivery Manager: ensuring smooth and efficient service delivery.
  • Operational Continuity: underpinning uninterrupted mainframe operations 24×7.
  • Peace of Mind: your mainframe systems and support services are in safe hands.
  • Partnership Approach: we work closely with client teams and budgets.
  • Sustainability & Continuity: as staff leave or retire, we take on their workload and tasks in flexible ways.
  • Mitigate Risk: no single point of failure.
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Mainframe Infrastructure Services

The emergence of data usage has increased multifold in this digital age, resulting in higher usage of Managed mainframe data servers for organizations such as large banks, insurance companies and governmental agencies. However, mainframe technology encompasses challenges such as fixed costs, skills shortage and a high cost of ownership. HCLTech’s Managed Mainframe Services combines operational excellence and managed mainframe skills to overcome these challenges and drive seamless data servers.

We offer you outstanding levels of mainframe infrastructure expertise, proven in demanding projects for clients around the world.   We can help you to plan, run, secure and optimize your mainframe systems and processes. This could mean providing additional resources as and when you need them, specialist infrastructure skills, driving project delivery within strict timeframes, managing software migrations and upgrades, delivering specialist security engineering work, risk and compliance projects, and more.

Mainframe application support

MAINFRAME APPLICATION SUPPORT SERVICE

Applications and data integration

Integrate applications and data with hyperscalers to enable an open mainframe for a more successful journey into a hybrid cloud environment. Our expanded partnership with Microsoft allows our teams to create data pipes that enable connections between the mainframe and the Microsoft cloud, making it easier for our customers to unlock new uses and value streams from their entire data estate. Our Mainframe Management Software & Solutions will give you a mainframe platform that’s integrated and agile – providing you with the best baseline to drive digital transformation and ensure continuity of service.

We provide industry-leading advice and practical support for mainframe software migrations and upgrades, including V2V and ISV software swap out, storage and data centre, helping you de-risk and accelerate the transition. Our experts help you to contain and reduce costs and minimize risk during periods of essential change. We can help you to ensure your software portfolios are up to date, fit for purpose, and optimized to deliver value.

Mainframe Training Support / Staff Augmentation

  • Reduce your operational and project risk.
  • Guaranteed skilled resources against agreed SLAs.
  • Helping deliver your business requirements on time.
  • Reduce internal administration: no need to recruit for every role.
  • Plan strategically with contingency to cover illness, retirement and short notice projects.
  • Access and benefit from other services.

The solution to mainframe skills resourcing: we provide flexible access to unrivalled skills, bridging any in-house skills and resource gaps that you face. We cover mainframe staff augmentation for project work and emergency cover/interim services for business-as-usual tasks.

We can enable you to respond to short-term and long-term skills and staffing challenges. This can include short notice/short duration projects, loss of staff (resignation, retirement, ill health), and longer term succession planning in your mainframe workforce.

We also offer access to the repository,  a managed group of highly experienced individuals – people with the skills, knowledge, flexibility, and mobility to provide businesses with the ability to flex their resource requirements